Dear Valued Customers,

As global trade dynamics continue to shift—particularly with recent developments around tariffs—we want to take a moment to address these changes and reaffirm our commitment to you.

At North Coast, we’ve spent decades building a resilient, flexible global supply chain with trusted partners across China, Taiwan, Korea, India, Europe, Canada, Mexico, and beyond. This network gives us the ability to adapt—but significant changes, such as abrupt tariff increases, inevitably present challenges.

In particular, transitioning away from manufacturing in China is a complex process. The region remains a hub for highly specialized capabilities that are difficult and costly to replicate elsewhere. While we are actively exploring alternatives, these options often involve higher costs and longer lead times due to limited capacity.

We want to assure you that we are monitoring developments daily and taking proactive steps to manage potential impacts. Our team is working diligently to mitigate cost increases and maintain the high standards of quality and reliability you expect from us.

Throughout our history—whether facing the oil embargo, rising interest rates, 9/11, or the pandemic—we’ve stayed focused and resilient. This moment is no different. Our priority remains clear: to deliver continued value and service without compromise.

We thank you for your continued trust and loyalty. If you have any questions, our team is here to support you.

Respectfully,

Mark E. Biehl
President & CEO

North Coast Medical, Inc.